User Guides

Step-by-step guides for non-technical users of the Eventuall platform. These guides walk you through common tasks with detailed and beginner-friendly instructions.

Available Guides

If you are setting up an event for the first time, follow these guides in order:

  1. Setting Up Rooms - Create the virtual spaces in your event where your audience experiences content.
  2. Setting Up Tickets and SKUs - Create ticket products that grant customers access to your rooms, and get the SKU codes you need for sales tracking.
  3. Selling in Shopify - Connect your Eventuall tickets to your Shopify store by adding SKU codes to your products.
  4. Importing Sales via CSV - Add a retailer, map your external product codes to your tickets, clean your spreadsheet data, and import orders so customers get access to your event.
  5. Managing Users and Access - Add talent, moderators, staff, and VIPs directly to your event without going through Shopify or CSV import.